Roseus Private Limited

Effective Date: 20 November 2025

Welcome to www.roseus.in, operated by Roseus Private Limited (“Company”, “we”, “our”, “us”). By accessing or using this website, purchasing from us, or interacting with our services, you agree to the following Terms & Conditions (“Terms”).
If you do not agree, please refrain from using the platform.

These Terms apply to all visitors, customers, users, and any individuals accessing or browsing the website.

1. Use of the Website

1.1 Eligibility

You must be at least 18 years old or using the website under the supervision of a legal guardian.

1.2 Accuracy of Information

You agree to provide accurate, complete, and updated account information.
We reserve the right to suspend or terminate your account for inaccurate or misleading information.

1.3 Prohibited Use

By using our website, you agree NOT to:

• Engage in fraudulent activity
• Upload harmful files, malware, or scripts
• Copy, reproduce, or misuse website content
• Interfere with website security
• Use automated tools (bots, crawlers) without permission
• Violate any applicable laws or third-party rights

2. Products & Services

2.1 Product Descriptions

We strive to display accurate product details, images, and pricing. However:

• Actual colors may vary slightly due to screen settings
• Product dimensions or patterns may vary marginally during manufacturing
• Errors in descriptions may occur occasionally

Roseus reserves the right to correct any inaccuracies without prior notice.

2.2 Pricing

Prices are subject to change without prior notice.
Roseus reserves the right to:

• Modify prices
• Discontinue products
• Apply promotions or discounts

2.3 Availability

Certain products may have limited stock or may be discontinued anytime.

3. Orders & Payments

3.1 Order Acceptance

An order is considered confirmed only after:

• Successful payment authorization
• Verification of details
• Receipt of order confirmation email

We reserve the right to cancel or refuse any order due to:

• Payment failure
• Inaccurate details
• Suspected fraud
• Stock unavailability

3.2 Payment Methods

We accept:

• Credit/Debit cards
• UPI
• Wallets
• Net Banking
• Other options via our payment gateway

All payments are processed by PCI-DSS compliant third-party gateways.
We do not store your payment information.

4. Shipping & Delivery

4.1 Delivery Timelines

Delivery times vary based on location and courier availability.
Estimated timelines are provided at checkout but are not guaranteed.

4.2 Shipping Delays

We are not liable for delays caused by:

• Courier delays
• Weather disruptions
• Festivals or public holidays
• Incorrect address provided
• Natural calamities

4.3 Address Accuracy

Customers must provide complete and accurate shipping details.
Roseus is not responsible for orders delivered to wrong addresses entered by the user.

5. Returns, Refunds & Cancellations

Roseus allows returns and replacements in accordance with our Return & Refund Policy.
Products must meet the conditions mentioned in that policy.

Roseus reserves the right to refuse returns in cases of misuse, tampering, or damaged products caused by customer negligence.

6. Intellectual Property

All content on the website—including:

• Logos
• Branding
• Images
• Product designs
• Text
• Graphics
• Layout
• Software

is the intellectual property of Roseus Private Limited.

You may not copy, reproduce, sell, modify, or use any content without written permission.

7. User Accounts

7.1 Confidentiality

You are responsible for maintaining the confidentiality of your login information.

7.2 Unauthorized Access

Roseus is not responsible for losses due to unauthorized access caused by:

• Weak passwords
• Device misuse
• Negligence in safeguarding credentials

8. Third-Party Services

Our website may contain links to external websites or services.
We are not responsible for:

• Their content
• Their privacy practices
• Their terms
• Their security

Use such websites at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law:

• Roseus is not liable for indirect, incidental, consequential, or punitive damages
• We do not guarantee uninterrupted, error-free, or virus-free access
• We are not responsible for system failures, cyber-attacks, server issues, or uncontrollable events

Your use of the website is at your own risk.

10. Disclaimer

All products and services on roseus.in are provided on an “as is” and “as available” basis.
We do not guarantee:

• Exact color accuracy
• Availability at all times
• Error-free content
• Continuous access

Roseus reserves the right to modify or discontinue services anytime.

11. Indemnification

You agree to indemnify and hold harmless Roseus Private Limited, its employees, officers, and partners from any claims, losses, damages, or expenses arising out of:

• Violation of these Terms
• Misuse of the website
• Infringement of rights
• Fraudulent activity

12. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Haryana.

13. Changes to These Terms

We may update these Terms occasionally.
Revised versions will be posted on the website with the updated Effective Date.
Continued use of the platform indicates acceptance of the revised Terms.

14. Contact Us

For questions, complaints, or clarification, contact:

Roseus Private Limited
Email: support@roseus.in
Website: www.roseus.in